Terms of Service

Last updated: 2026-02-11

These terms describe how I work with clients. They apply to every project I take on through sefsafi.com unless we sign something different in writing.

Who you are dealing with

Sefsafi, an independent freelancer based in Morocco. You can reach me at [email protected].

What I do

Web development, mobile and web applications, graphic design and brand identity, and photography. Every project is quoted individually — there is no fixed price list, because no two briefs are the same.

How a project works

1. We talk. You tell me what you need, by email or through the form on sefsafi.com. Ask me anything at this stage — it costs nothing and commits you to nothing.

2. We agree on the work and the price. I send you a written brief: what exactly I will deliver, what it costs, and roughly how long it takes. Nothing starts until you have that in writing and you are happy with it.

3. You pay. Once you accept, I send you a secure payment link. The full amount is due before work begins. Paying that link is what confirms the project and reserves your place in my schedule.

4. I work, and you review. I send you the work in progress and you give me feedback. Three rounds of revisions are included in the price.

5. You get the files. When the work is approved I send you a download link with everything we agreed, in the formats we agreed.

Why I ask for full payment up front

I am one person. When I accept your project I stop taking other work for that period. Payment up front is what makes that possible, and it is why my prices are what they are.

It also means the Refund Policy has to be fair to you, so please read it — it sets out exactly what happens if you change your mind, and what happens if I am the one who cannot deliver.

Quotes and prices

Quotes are valid for 14 days. The price we agree is the price you pay — I will not add anything to it later without asking you first and getting your agreement in writing.

Prices are in Moroccan dirham (MAD) unless the quote says otherwise. If you ask for something that was not in the brief, I will tell you what it costs before I do it. You are free to say no.

Revisions

Three rounds of revisions are included. A round means: you look at the work, you send me your notes together, and I apply them.

Sending me one change at a time over several days counts as several rounds — not because I am being strict, but because that is genuinely how the time goes. Gather your notes and send them in one go and you will get far more out of each round.

Extra rounds, and changes of direction after you have approved a direction, are quoted separately before I start them.

Timing

The timeline in the brief starts when two things are true: you have paid, and I have everything I need from you — text, logos, photos, access, and anything else listed in the brief.

If I am waiting on you, the delivery date moves by the same amount. I will always tell you when that happens rather than letting the date quietly slip.

If I am going to be late for a reason of my own, I will tell you as soon as I know, not on the deadline.

What I need from you

• The content: text, images, logos and any access I need to do the work
• One person to give me feedback. Several people sending contradictory notes is the single most common reason a project gets slow and expensive
• The right to use whatever you send me. If you give me a photo, a font or a logo, I assume you own it or are licensed to use it. If a rights holder later objects to material you supplied, that is on you, not on me

Who owns the work

Once you have paid in full, the final delivered work is yours. You can use it, change it, and use it commercially, without limit and without paying me again.

What stays mine:

• The working files behind it — layered design files, project source, unused concepts — unless the brief says they are included
• Anything I built before your project, or general techniques, components and code I reuse across clients. You get a full licence to use them inside your project; you do not get to resell them on their own

Portfolio. I may show the work in my portfolio and on social media once it is public. If that is a problem — an unreleased product, an NDA, anything sensitive — just tell me and I will keep it private. Ask before the project ends, not after.

Photography

• The shoot fee covers my time and the edited photographs we agreed. RAW files are not delivered as standard; if you want them, ask before the shoot and I will quote for it
• You get the right to use the delivered photographs for the purposes we agreed. If you later want them for something bigger — a national campaign, packaging, resale — talk to me first
• Rescheduling: tell me at least 48 hours before and we move it at no cost. Less than that, or an empty location on the day, and the session is treated as delivered
• Outdoor shoots are weather dependent. If the weather makes the shoot impossible we reschedule; that is not a cancellation

Things I cannot be responsible for

• Hosting, domains, plugins, fonts, stock images, app store fees and any other third-party service. Those are yours to pay for and yours to keep running. I will tell you about them before you commit to anything
• What happens to the work after I hand it over — changes made by you or by someone else, or a service you use going down
• Any loss of profit, business or data. If something goes wrong and it is my fault, what you can claim from me is limited to what you paid me for that project. I would rather say that plainly here than argue about it later

Confidentiality

Anything you tell me about your business stays between us. I am happy to sign your NDA — send it before the project starts.

Ending a project

You can stop a project at any time. What happens to your money is set out in the Refund Policy.

I may stop a project if payment fails or is reversed, if you ask me to do something illegal or that infringes someone else's rights, or if the working relationship becomes abusive. If I stop for one of those reasons, the Refund Policy still applies.

Law

Moroccan law applies. If we cannot settle a dispute between ourselves, the courts of — have jurisdiction. I would much rather we sorted it out over a phone call.

Changes to these terms

I may update these terms. The version that applies to your project is the one published on the day you paid — not a later one. Changes are never applied backwards to work already agreed.

Questions about any of this: [email protected].